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Time to "Hac" Your E-Commerce Strategy in 2024

02 Oct 2024

Time to "Hac" Your E-Commerce Strategy in 2024

DevSecOps Concept: A New Way of Working in Modern Technology Development

DevSecOps Concept: A New Way of Working in Modern Technology Development

In this increasingly complex era, the security of digital platforms such as websites, software, and mobile applications has become a top priority, leading to the emergence of a term known as DevSecOps.DevSecOps is an approach that integrates development, security, and operations to ensure the security of every stage of the software development lifecycle. This model combines best security practices and frameworks to detect anomalies and prevent threats proactively.In this article, we will explore the definition of DevSecOps, its flow, process, model, and the benefits of implementing this concept.What is DevSecOps?While we often hear the term DevOps (Development Operations), there is another important term to know: DevSecOps.DevSecOps is an approach that integrates security practices into every phase of the Software Development Life Cycle (SDLC), from initial planning to production.The acronym DevSecOps stands for 3 main keywords:Dev (Development): Software or platform developmentSec (Security): Platform securityOps (Operations): Operations or managementThe DevSecOps concept is designed to ensure that every part of the software development lifecycle is secure. In practice, implementing DevSecOps not only enhances security, but also speeds up application delivery by combining automation and team collaboration. By integrating security steps into the DevOps process, companies can ensure that every code change is tested for security before deployment.Why is DevSecOps Important for Companies?In today's digital era, the interest in DevSecOps among companies in Indonesia is growing as awareness increases regarding the importance of reliability and security in product development processes.However, it's undeniable that many companies have yet to fully adopt DevSecOps practices due to various factors.Yet, DevSecOps plays a crucial role in enhancing traditional DevOps practices in at least 3 key areas: Process Efficiency, System Security, and Team Collaboration.Process Efficiency is achieved through DevSecOps by bridging the various stages within the SDLC, offering streamlined methodologies like frameworks or other development approaches. For example, utilizing Continuous Integration & Continuous Delivery (CI/CD Pipelines).Furthermore, System Security in DevSecOps is ensured from the outset, especially as cyberattack threats continue to rise.Cyberattacks can lead to significant financial losses, reputation damage, and even disruption of business operations. Therefore, DevSecOps emerges as a proactive solution to counter these threats more effectively.Finally, DevSecOps fosters more productive Team Collaboration, where teams work together to create a product that is not only reliable in terms of performance but also secure and continuously operable.Benefits of DevSecOps in Product DevelopmentDevSecOps provides numerous benefits for companies looking to enhance the security of their applications while developing and operating their platforms.Some benefits of adopting DevSecOps include:Enhanced SecurityBy integrating security from the start, vulnerabilities can be identified and addressed more quickly.Increased EfficiencyAutomating security processes can reduce the time and cost needed to identify and fix issues.Improved Product QualityProducts developed with the DevSecOps approach are more stable and high-quality.Enhanced Collaboration & InnovationDevSecOps encourages innovation through collaboration between development, security, and operations teams.DevSecOps Models, Flow, and FrameworksDiving deeper into DevSecOps, you will find several models, flows, and frameworks, such as:A. Key Components in the DevSecOps ModelThe DevSecOps Model consists of some key components:PeopleTeams composed of developers, security engineers, and operations teams.ProcessThe development process includes planning, development, testing, and deployment.TechnologyA set of tools and technologies to support the DevSecOps process.B. DevSecOps FlowThe DevSecOps process flow generally includes the following stages:PlanningIdentify security needs and integrate them into project planning.DevelopmentImplement security practices in the code.TestingAutomate and manually conduct security testing.DeploymentDeploy applications to the production environment.MonitoringContinuously monitor to detect threats.C. DevSecOps Principles & FrameworksTo provide a clearer picture of this practice, here are some key DevSecOps Principles commonly applied in software development processes:1. Holistic AutomationThis principle emphasizes automation throughout the entire SDLC, including development, testing, security, and operations, ensuring that every step—from code writing to deployment in production environments—is executed efficiently and consistently.2. Shift Left SecurityThis principle involves integrating security measures early in the SDLC by shifting them left, making security a proactive part of the development process rather than a last-minute addition.3. Compliance and GovernanceThis principle integrates compliance and governance into the DevSecOps pipeline to ensure software meets performance, security, and regulatory standards. 4. Continuous ImprovementThis principle consistently monitors and assesses the effectiveness of the DevSecOps pipeline, making necessary adjustments to enhance efficiency, security, and product quality.5. Collaboration, Communication, and Shared ResponsibilityDevSecOps fosters a culture of collaboration and communication, where development, security, and operations teams share security and reliability responsibilities.In addition to these 5 key points, DevSecOps also encompasses other principles such as Continuous Security Testing, Threat Modeling and Risk Assessment, Security as Code, Immutable Infrastructure, and more.When diving deeper into the security aspects, some DevSecOps frameworks frequently encountered include:National Institute of Standards and Technology (NIST)Open Web Application Security Project Security Assurance Maturity Model (OWASP SAMM)Building Security In Maturity Model (BSIMM)Cloud Security Alliance (CSA) & Cloud Controls Matrix (CCM)SysAdmin, Audit, Network, and Security (SANS)D. DevSecOps Tools and Technology IntegrationsTo support the implementation of DevSecOps, it's essential to integrate various tools and technologies, whether they are free DevSecOps tools or premium/paid ones, such as:JenkinsA versatile automation server used continuously to build and test software under development.GitA tool that serves as a version control system, enabling teams to collaborate and track code changes quickly and efficiently.DockerA tool used to package, ship, and run applications within containers, ensuring they run consistently across different development environments.Application Security Testing ToolsThese tools are used to identify vulnerabilities in application source code, both statically and dynamically. Examples include Static Application Security Testing (SAST), Dynamic Application Security Testing (DAST), and Interactive Application Security Testing (IAST).Software Composition Analysis (SCA)A tool used to identify vulnerabilities in third-party components.OWASP ZAP - Zed Attack ProxyA tool employed for penetration testing of web applications, identifying potential security weaknesses within the application.DevSecOps Best PracticesBest practices for DevSecOps aim to integrate security into every software development lifecycle (SDLC) phase to identify and address system vulnerabilities early.Here are some best practices you can apply when starting to implement the DevSecOps concept:1. Automate SecurityAutomation is key in DevSecOps practices, automating security tasks such as:System Vulnerability ScanningAutomatically identify code, configuration, and infrastructure vulnerabilities.System Security TestingSecurity testing is automatically conducted as part of the CI/CD pipeline.Performance ReportingAutomatically generate security reports for easier analysis.Automation helps save company time and resources while increasing efficiency in the development process.2. Effective Team CollaborationGood collaboration between development, security, and operations teams is crucial in DevSecOps practices. Ways to create and enhance collaboration include:Forming Cross-Functional TeamsCreate teams with members from various disciplines to collaborate on projects.Improving Individual CommunicationUse effective communication tools to facilitate information exchange.Team Training and EducationProvide training for all team members on security concepts and DevSecOps practices.3. Continuous ImprovementDevSecOps is an ever-evolving and ongoing process. To continuously improve security in development and operations, you need to:Monitoring and EvaluationContinuously monitor security performance and evaluate the step's effectiveness.Feedback CollectionCollect feedback from the team and users to continuously improve processes.Adoption of New Technologies and MethodsAdopt the latest security technologies to address evolving threats.4. Early Security PlanningWhen developing any digital platform, start thinking comprehensively, including about security in the development cycle. Here are some steps you can take:Threat ModelingIdentify and analyze potential threats to the application.Secure by DesignDesign applications with security in mind from the outset.Secure Coding PracticesTrain developers to write secure code.5. Education and TrainingInvest time and resources into training all team members on the importance of security and DevSecOps practices. This will help increase security awareness and encourage active participation in security efforts.6. Use the Right DevSecOps ToolsThe next best practice is to choose the most appropriate tools to support DevSecOps implementation. As discussed earlier, some tools that can be used include Docker, Git, SAST, DAST, IAST, or SCA.7. Cultivate SecurityThe final DevSecOps practice is to start building a solid security culture within the company, both in platform development processes and related areas.Try to involve all team members in security efforts and reward their contributions.For example, an e-commerce company wanting to enhance security on their application and website could implement DevSecOps by:AutomationUsing SAST and DAST tools to scan for vulnerabilities with every code change.CollaborationForming an application security team composed of developers, testers, and security engineers.Continuous ImprovementRegularly reviewing security measures and updating security policies as needed.EducationTraining all developers on secure coding practices.By implementing these best practices, the e-commerce company can reduce the risk of cyberattacks and protect customer data.DevSecOps Strategy Consultation with SALTResponding to the global industry's need for DevSecOps best practices, SALT offers DevSecOps Strategy Consultation services, especially in Indonesia, to help companies implement more effective security systems.The right DevSecOps strategy from SALT can create an essential approach to integrating security at every stage of software development, focusing on three main components: "People, Process, Technology."By understanding and applying DevSecOps processes, frameworks, and models, companies can enhance security while streamlining their business operations to achieve sustainable business goals.Questions about DevSecOpsa. What is DevSecOps Vulnerability Management?DevSecOps Vulnerability Management involves identifying, assessing, and mitigating security vulnerabilities throughout the software development lifecycle.b. How to Build a DevSecOps Framework?Building a DevSecOps framework includes setting security policies, selecting the right tools, and training teams to follow DevSecOps practices.c. What is the Difference Between DevOps and DevSecOps?The difference between DevOps and DevSecOps lies in their practices. DevOps focuses on the collaboration of two main elements, "Development" and "Operations," while DevSecOps adds the "Security" element into the collaboration as a whole.Key TakeawaysUltimately, implementing DevSecOps can help companies maintain the security of their digital platforms from the initial development stages to operations. By integrating security into every development step, companies can reduce the risks and costs associated with security issues.Integrating DevSecOps into a company's business processes is not just about improving security but also about sustainably enhancing collaboration and operational efficiency.As a solution, SALT's DevSecOps Strategy Consultation service can help you understand and implement the best practices of this concept within your organization.As a Digital Transformation Consultant, SALT can be your company's strategic partner in realizing this new way of working using DevSecOps to achieve your business goals.Let's explore SALT's various services and start your transformation journey with us by clicking the banner below!

The Role of Design System in Modern Digital Product Development

The Role of Design System in Modern Digital Product Development

As a collection of standards and guidelines, Design System now play a important role in developing digital products in the modern era.Each component provides comprehensive guidelines for various visual elements, aiding teams in creating consistent and efficient designs. This Design System ensures that every part of an application or website has a harmonious look and function.In this article, we'll discuss what a design system is and its key components. Read on to enhance your business's visual and functional consistency in the digital age!Understanding What "Design System" IsFrom its term, a "Design System" is a set of standards and guidelines used to manage design across various digital products to maintain a consistent look and feel.This includes elements such as UI & UX components, design patterns, visual principles, and consistent documentation that the team researched based on brand identity and user experience.Like an SOP in graphic design, the main goal of a design system is to create uniformity and efficiency in the design and development process, allowing teams to work faster and more organized.Moreover, a design system helps maintain visual and functional consistency as part of branding efforts across platforms, enhancing user experience, and simplifying product maintenance.Within a design system, each component is designed to be reusable and modifiable as needed, saving time and effort in creating a uniform interface. This allows design and development teams to collaborate more easily and ensures that every design element meets the set quality standards.Benefits of the Design System for BusinessesThe concept of a product design system offers significant benefits for businesses, particularly in creating efficient and consistent digital products. By implementing this concept, products can achieve high standards, contributing to business success.Here are 3 main benefits of the design system you need to know:1. Product Design ConsistencyThe design system concept ensures all design elements in digital products have visual uniformity and harmony. With clear guidelines, every design and development team can follow the same standards, reducing errors and misalignment.This design consistency enhances the user experience as they will feel more familiar and comfortable with a uniform interface. Additionally, consistent design helps build a strong and professional brand identity, increasing customer trust and loyalty.2. Product ScalabilityBeyond consistency, a design system also helps digital products grow more easily and quickly. With reusable components, development teams don't have to start from scratch each time there's an update or new feature.This saves time and resources, allowing businesses to respond to market changes and user needs more efficiently.Product scalability also means various teams can work in parallel with the same guidelines, speeding up the development process to product launch.3. Ease of AccessibilityDesign system improves accessibility, particularly in digital products. By following set guidelines, businesses can ensure every design element meets necessary accessibility standards.Ease of accessibility enhances the overall user experience, making products more inclusive and user-friendly. Additionally, maintaining good accessibility builds a positive reputation, increases user engagement, and reaches a broader target audience.Key Components of a Design SystemA design system consists of various essential components that form the foundation for creating consistent and efficient digital products.Each component plays a unique role in ensuring optimal quality standards and user experience. Here are some key components of a design system:1. Visual StyleThe visual style encompasses all aesthetic elements that define the look and feel of a digital product. These aesthetic elements include color palettes, typography, iconography, and other graphic elements used to create a consistent visual identity.With clear visual style guidelines, designers can ensure uniformity and coherence in all components and pages. This strengthens brand identity and makes it easier for users to recognize and interact with the product.2. UI & UX ComponentsUser Interface (UI) design components are reusable interface elements such as buttons, forms, cards, and menus. Each component is designed using standards based on user experience (UX) research to ensure the product's consistent appearance and functionality.With a comprehensive library of UI & UX components, development teams can quickly build and update features without creating designs from scratch each time. This increases efficiency and speeds up the development process.3. Design PatternsLastly, design patterns are standard solutions for common problems in user interface design. These patterns include page layouts, navigation, and interactions that have proven effective and intuitive for users.By using design patterns, designers can help reduce user's cognitive load and improve the overall experience by providing familiar structures and functions.How to Build a Design System GuidelinesBuilding an effective design system requires planning and structured steps. Here is a guide that can help in building a comprehensive and consistent product design system:Step 1: User Interface & Experience AuditThis stage thoroughly examines all design elements and components used in digital products. The goal is to identify inconsistencies and gaps in the design so the team can understand which elements need improvement or elimination.Step 2: Organize Design ComponentsAfter the audit, try to organize design components by grouping similar elements. This aims to create a library of components that are easy for the team to access and use.Step 3: Create Visual FoundationsVisual foundations include guidelines for aesthetic elements such as color palettes, typography, iconography, and other graphic styles. By creating clear visual foundations, all design elements will look harmonious, consistent, and professional.Step 4: Create the System DocumentationDocumentation is the most crucial part of building a design system, as it provides clear and detailed guidelines for using every design element and component within the system. This documentation can include descriptions, usage examples, and source code for each component.Step 5: Compile GuidelinesLastly, guidelines should be compiled covering rules and best practices for designing and developing digital products. With clear guidelines, the team can ensure that every product developed meets the set standards.These are 5 simple steps to build a design system for business product development.However, in practice, SALT also develops additional detailed and technical steps to build a more perfect business design system.SALT's version of the design system includes points such as Digital Asset Management, Technical Instructions, and Design System Versions to be built (like Token-based Design, Scale-based Design, Platform-based Design, and more).Example of Design System ImplementationYou must know the company Pegadaian or PT Pegadaian (Persero). This state-owned enterprise (BUMN) in the financial sector is a successful example of implementing a Design System into its digital platform.Assisted by SALT as the Technology Enabler in a design system project, Pegadaian successfully built a design system that can be implemented to develop any platform it owns.This design system harmoniously maintains Pegadaian's brand consistency through various visual elements and components, such as the use of green color variations, typography choices, button and card shapes, utilization of white space, and more.This alignment is not only on the Pegadaian Website, but also on other Pegadaian platforms, such as the Pegadaian Digital or Pegadaian Syariah Digital apps.Questions about the Design Systema. What is the Design System?A design system is a collection of standards, guidelines, and tools used to manage design across various products, especially digital products. It includes UI & UX components, visual styles, and consistent design patterns. The goal is to create uniformity and efficiency in the design and development process.b. What Are the Elements in a Design System?Elements in a design system include various key components. These components include visual styles like color palettes and typography, reusable user interface design components like buttons and forms, and design patterns for layout and navigation.c. What are the Steps to Build a Design System?Here are simple steps to build a design system:First, conduct a user interface audit to identify inconsistencies.Second, organize existing design components.Third, create visual foundations that include guidelines for aesthetic elements.Fourth, create clear and detailed documentation for each element and component.Fifth, compile guidelines covering rules and best practices for design and development.Key TakeawaysThat was a discussion on the role of the Design System in building a business product, especially digital products such as websites, apps, software, and more.This system ensures that your team can work harmoniously and organize by providing clear guidelines for various product design elements.Any updates or feature additions can be made faster without repeating the process from the beginning. This supports your business's scalable growth and allows you to adapt to market changes and user needs.As a Technology Developer & System Integrator, SALT can be your strategic partner in realizing technology with the best Design System relevant to your business goals.Let's explore SALT's various services and start your transformation journey with us by clicking the banner below!

How can IT Software Solutions Play a Crucial Role in Business?

How can IT Software Solutions Play a Crucial Role in Business?

IT Software Solutions have become essential for managing complex business operations in today's rapidly evolving digital era.These solutions encompass a variety of applications and programs specifically designed to help companies automate processes, manage data, and increase efficiency in terms of time and cost.But what exactly are IT Software Solutions, and how are they applied in business? Let's dive deeper!What is the IT Software Solutions for Business?The term "IT Software Solutions for Business" refers to a set of applications, programs, and software developed through IT services to meet the technology needs of a business and support its processes.These solutions are designed to address various business challenges related to project management, information dissemination, database management, program and application development, and IT infrastructure access and security management.IT solutions through software development come in many forms, including desktop and mobile applications, web-based software, and cloud-based services (SaaS, IaaS, PaaS).Why do Businesses Need IT Software Solutions?In practice, IT software solutions for business are essential for helping companies overcome complex challenges, enabling executives and managerial levels to make quicker decisions due to access to relevant and in-depth data.Here are 3 reasons why IT software solutions are crucial for business processes:1. Operational Efficiency ImprovementThe importance of IT software solutions in business is evident in the improvement of operational efficiency. With the right IT solutions, companies can automate business processes, reduce human errors, and speed up workflows.2. Employee Productivity EnhancementAnother significant benefit of using IT software in business is increased employee productivity. With various tools that support better team collaboration, efficient project management, and easy access to information, employees can work more effectively.3. In-depth Data AnalysisAnother crucial feature provided by IT software is in-depth data analysis for decision-making. Software with predictive analysis features can forecast market trends, customer behavior, or future company needs.Types of IT Software Solutions for BusinessBusiness solutions through various types of IT software have proven capable of helping companies automate their overall business processes.Here are some types of IT software solutions based on commonly applied business strategies:1. Enterprise Resource Planning (ERP)Enterprise Resource Planning software is designed to integrate and manage various operational aspects of a company, from finance to manufacturing, supply chain management, and human resources.It allows companies to have better visibility over the entire business process, improving operational efficiency and optimizing resource use.2. Customer Relationship Management (CRM)Customer Relationship Management solutions aim to manage a company's interactions and relationships with its clients or customers.CRM helps companies collect, store, and analyze customer data to better understand their needs and preferences, enhancing customer experience and loyalty and boosting sales.3. Supply Chain Management (SCM)Supply Chain Management software is designed to manage a company's entire supply chain, from suppliers to end consumers.It helps companies plan, coordinate, and optimize the flow of goods in and out, ensuring a smooth and efficient supply chain.4. Point of Sales (POS)Point of Sales solutions are used mainly in retail businesses to manage transaction and sales processes.The system includes features for sales recording, inventory management, payment processing, and customer data tracking.5. Purchasing ManagementPurchasing management software helps companies manage procurement and purchasing processes.This system can automate procurement processes, from purchase requests, approvals, and supplier payments.6. Cloud-based ServicesIT software solutions based on cloud computing technology can be categorized into 3 types:SaaS (Software-as-a-Service)SaaS is a software distribution model where applications are hosted by a service provider and accessed over the internet without installation. SaaS examples are Google Workspace and Microsoft Office 365.PaaS (Platform-as-a-Service)PaaS is a platform solution that enable developers to develop and manage applications without handling the underlying infrastructure. PaaS examples are Google App Engine and Microsoft Azure App Services.IaaS (Infrastructure-as-a-Service)IaaS is a solution providing basic computing infrastructure services like servers, storage, network, and virtual operating systems over the internet. IaaS examples are Amazon Web Services (AWS), Microsoft Azure Virtual Machines, dan Google Compute Engine.With these cloud-based IT software solutions, businesses can develop their softwares, platforms, or infrastructures more flexibly according to their needs.Examples of IT Software Solutions Implementation in BusinessOne example of implementing software solutions in business is utilizing cloud computing technology to develop various types of digital platforms from start to finish.This includes building the company's IT infrastructure, developing programs and application systems, and preparing digital products for market launch.As a case study handled by SALT for a project with DBS Bank, cloud computing technology was utilized to develop the Emergency Evacuation E-learning App, an innovative application providing comprehensive and responsive workplace safety guidelines to all employees.Long story short, this project highlights two main aspects of leveraging Cloud-based Services: Web-based System Customization and Digital System Management.For Web-based System Customization, the entire application development stages, from concept and design to final system testing, were conducted within a cloud-based IT infrastructure. For Digital System Management, the entire integration, migration, and maintenance were done using a Virtual Private Server (VPS).As a result, the successful development of this application not only enhanced the potential for workplace safety among DBS Bank employees, but also achieved significant cost-efficiency in development.Questions about IT Software Solutionsa. What is IT Software Solutions for Business?IT Software Solutions for Business is a series of applications, programs, and software designed to help companies manage, automate, and improve various operational aspects of information technology in business.b. What are Types of IT Software Solutions?Various types of IT software solutions can be utilized by businesses depending on their goals, needs, and issues to be solved. These include:Enterprise Resource Planning (ERP)Customer Relationship Management (CRM)Supply Chain Management (SCM)Point of Sales (POS)Purchasing ManagementCloud-based Services (SaaS, PaaS, IaaS)Financial Management Systemset ceterac. What Examples of Software Solutions are Needed?Examples of IT software services commonly needed by companies include Cyber Security Services, Cloud Computing Services, Website & Mobile App Developments, Data Analytics and Business Intelligence, Artificial Intelligence (AI), Machine Learning (ML), Blockchain and Distributed Ledger Technology, and more.To know what IT Solutions services SALT provides, please visit the service information on the Bespoke Technology Development page.Key TakeawaysIn conclusion, IT software solutions in business and industry are irreplaceable assets for companies to maintain competitiveness and efficiency.By leveraging technology through IT products and services, companies can improve their performance, respond to market changes faster, and achieve business goals more effectively.Therefore, investing in IT software development is not just an add-on but a crucial strategy for long-term business success.In line with this, SALT, as a Technology Developer & System Integrator, can be your company's strategic partner in realizing relevant IT technology to meet your business goals.Let's explore SALT's various services and start your transformation journey with us by clicking the banner below!

The Ins & Outs of IT Solutions: Services and Its Examples

The Ins & Outs of IT Solutions: Services and Its Examples

IT solutions have become a hot topic as technology advances due to their crucial role in various sectors and industries. From IT infrastructure development, repair, and maintenance to ensuring security and stability, all aim to achieve business goals amidst today’s dynamic competition.So, what exactly is IT Solutions, and how do they benefit the business and industrial world? Let's find out more in this article!A Glimpse into IT Solutions in Business & TechnologyBy definition, IT Solutions is a suite of products and services designed to meet a company's information technology needs. They encompass elements such as hardware and software, applications, programs, network infrastructure, and IT support.The goal of IT solutions in business is to enhance operational efficiency and effectiveness, ultimately boosting business productivity. Companies can optimize business processes and achieve goals more effectively by implementing the right IT solutions.Benefits of IT Solutions in Business ProcessesIT solutions have proven to bring significant benefits to a company's business processes, including:Increase Operational EfficiencyImprove Service QualityFlexibility and ScalabilityCost EfficiencyEnhanced SecurityImproved Collaboration and Communication24/7 SupportTypes of IT Solutions ServicesVarious types of IT solutions services are available, depending on the specific technological challenges faced by the company. These services can include Development, Repair, and Maintenance.Here are some standard IT solutions services utilized by companies:1. Technology DevelopmentTechnology development in business provides solutions by creating IT products companies use as part of their business strategy, whether for production, marketing, or operations.For example, a company may use digital platform development services, such as websites or mobile apps, to build long-term customer relationships through loyalty system features.2. Cloud ComputingCloud computing provides access to cloud computing resources via the internet, such as storage, data processing, and applications. This allows companies to rent IT infrastructure flexibly as needed without managing or purchasing hardware directly.Cloud services can also include Platform-as-a-Service (PaaS) and Software-as-a-Service (SaaS), which allow application development and usage without worrying about the complexity of the underlying infrastructure.3. Cyber SecurityCybersecurity involves practices and technologies designed to protect computer systems, networks, and data from cyber threats and attacks. This service includes solutions like data encryption, firewalls, threat detection, and identity management.The goal is to prevent unauthorized access, protect against malware and phishing attacks, and strengthen defences against increasingly complex cyber threats that can harm companies.4. TelecommunicationsTelecommunications services involve transmitting information and communication of voice, data, and video through communication networks, including services like telephone, internet, cable TV, and cellular networks.These services enable individuals and organizations to communicate effectively, access information, and share data globally.5. Network and Infrastructure ManagementNetwork and infrastructure management services aim to design, implement, and maintain an organization’s computer network and technology infrastructure.This includes managing hardware, software, and network resources to ensure IT service availability, reliability, and security. It also involves monitoring network performance and updating IT infrastructure as needed.6. Technical SupportTechnical support services involve providing technical assistance and troubleshooting general IT issues. The goal is to ensure users can utilize technology effectively without any obstacles.Examples of IT Solutions Implementation in Various IndustriesExamples of IT solutions implementation in various industries illustrate the importance of utilizing technology to enhance productivity and operational efficiency to achieve business goals.Here are a few examples from industries such as manufacturing, healthcare, retail, agriculture, telecommunications, construction, and marketing:1) IT Solutions in the Manufacturing IndustryIn manufacturing, IT solutions play a crucial role in optimizing production processes, managing supply chains, and improving overall operational efficiency.For example, using an Enterprise Resource Planning (ERP) system to integrate business functions like inventory management, production planning, and shipping processes allows manufacturers to manage them more efficiently.2) IT Solutions in the Healthcare IndustryIn healthcare, IT solutions are applied to improve the quality of care and patient information management.For instance, the use of Electronic Medical Records (EMR) allows healthcare providers to access and share patient information quickly and accurately, enhancing coordination and clinical decision-making.3) IT Solutions in the Retail IndustryIn retail, IT solutions aim to enhance customer experience, inventory management, and the management of a wide array of products (SKUs).For example, store management systems using Point of Sales (POS) technology allow business owners to manage sales digitally, and e-commerce and mobile commerce systems enable them to reach customers online.4) IT Solutions in the Agriculture IndustryIn agriculture, IT solutions services are used to increase production effectiveness and efficiency, farm management, and data-driven decision-making.For instance, the use of Internet of Things (IoT) sensors allows farmers to monitor soil conditions, weather, and plant growth in real-time through data.5) IT Solutions in the Telecommunications IndustryThe telecommunications industry heavily relies on IT for business processes, such as managing networks and delivering service information to customers.For example, Over-the-Top (OTT) systems help telecommunications operators optimize network performance, diagnose issues, and provide reliable services to customers, such as streaming.6) IT Solutions for Construction CompaniesFor construction companies, professional IT solutions are used to manage and monitor project progress and facilitate team collaboration.For instance, project management using Building Information Modeling (BIM) allows contractors to plan, oversee, and manage projects efficiently, reducing project risks and ensuring timely completion.7) IT Solutions in the Marketing WorldToday's marketing world heavily adopts digital strategies through IT solutions, such as campaign management, analyzing customer data, and enhancing brand loyalty.For example, developing digital platforms like website technologies and mobile app features, where the entire infrastructure is built on IT solutions from systems, design, integration, to security.Enterprise IT Solutions by SALT IndonesiaAs a company with a grand vision of global business technology development, SALT Indonesia has offered various IT solutions to enterprise businesses for over a decade.The tagline "Mission-Critical Technology Partner" represents this vision, which offers technology solutions from technology consulting, system and infrastructure development, data security, AI implementation, project and talent management, and more.Broadly, here are the 4 main pillars of solutions SALT provides to its clients:Bespoke Technology DevelopmentTechnology development solutions encompassing Data and Digital Platforms, Technology Operations, Customer Experience, Cloud Enterprise Solutions, E-commerce Technology, and Blockchain Technology.AI TransformationAI technology development solutions focus on company efficiency through Return On AI Investment (ROAI) and more effective market penetration.Talent AugmentationSolutions to accelerate project execution and adoption of the latest technology through IT Outsourcing, IT Headhunting, and IT Talent Pool services.Cyber SecuritySolutions to enhance business security from ever evolving and potentially emergent cyber threats.With a focus on innovation and technology excellence, SALT aims to assist companies from various sectors and industries through Strategic Partnerships to achieve business goals and success in today's digital era.Questions about IT Solutionsa. What are IT Solutions Services?IT Solutions Services are solutions provided by companies to help other businesses solve IT issues within their operations through software development, programs, applications, or providing various other IT services.b. What is the IT Solutions Company?An IT Solutions Company is a company that provides information technology products and services to help automate various operational aspects of a business.They not only provide and develop software, applications, programs, and IT support, but also sometimes offer solutions for more effective and efficient inventory management.For example, SALT, a Jakarta-based IT Solutions company, offers various IT services such as business technology development (Bespoke Technology Development), AI business transformation (AI Transformation), Cybersecurity, and Talent Augmentation for IT Outsourcing & Headhunting needs.Key TakeawaysThat was an overview of IT solutions that have revolutionized how companies operate, innovate, and compete in the global market by increasing service speed and quality.With ongoing technological advancements, companies must adopt and utilize these IT solutions to stay relevant, innovative, responsive, and dynamic in changing times.Aligned with this, SALT, as a Technology Enabler & Developer, can be a strategic partner in realizing business technology relevant to your business goals.Explore the various IT solutions we offer to start your transformation journey with us by clicking the banner below!

IT Outsourcing: Concept, Future Prospect, and Trends in 2024

IT Outsourcing: Concept, Future Prospect, and Trends in 2024

In today's digital revolution era, many companies have realized the importance of IT professionals through IT outsourcing services to enhance their business operational tools.This awareness stems from the organization's limitations in having skilled human resources ready to manage IT aspects when needed.In this article, SALT will delve into IT outsourcing, its intricacies, and how it will impact the future of businesses and industries, especially in Indonesia. Read on to learn more!Understanding the IT Outsourcing ServiceIn the business world, we know that "Outsourcing" is a strategy companies use to delegate job functions, either partially or entirely, to a third party.In this context, IT Outsourcing involves delegating tasks related to developing and managing a company's IT sector to a third party, such as platform development (website & application), software, systems, or maintenance and repair of other IT infrastructures.The scope of IT outsourcing services can vary, depending on the resources available from the outsourcing company. Generally, the services encompass Development, Management, Analysis, Maintenance, and Support.So, who are these IT outsourcing services for?IT outsourcing services are offered to companies facing various limitations, such as:Limited internal resources to manage IT infrastructure effectively and efficientlyLimited expertise for specific IT infrastructure development and maintenance needsOperational cost constraints, particularly in workforce expensesLimited access to the latest technologyTechnical limitations allow the company to focus on core business activitiesModels and Types of IT Outsourcing ServicesIT outsourcing also comes in various models and types due to the diverse demands, requiring companies to be selective in choosing services that meet their needs.There are 3 common types of IT outsourcing services: Onshore Outsourcing (By the same country), Nearshore Outsourcing (By adjacent countries), and Offshore Outsourcing (By geographically distant countries).IT Outsourcing ModelsThere are 3 common outsourcing models for executing client companies' IT projects:Project-based ModelThis model assigns specific projects to the outsourcing service provider within a defined timeframe and scope.Dedicated Team ModelThis model provides a dedicated team to work exclusively for the client company on various ongoing or future projects within a specific period.Outstaff ModelThis model requires the outsourcing service provider to supply additional resources to the client company, placed directly under the client's supervision.Strategic Benefits of IT Outsourcing for CompaniesIT project outsourcing offers several strategic benefits for client companies, depending on the optimization areas within their business.Here are some general strategic benefits of using IT outsourcing services:Labor Cost EffectivenessBy delegating IT project responsibilities to a third party, companies can expedite execution time while reducing operational, infrastructure, development, and maintenance costs, as outsourcing providers typically have more significant economies of scale.Access to Broader Expertise & TechnologyUtilizing IT outsourcing services allows companies to access expertise, experience, and technology that may not be available internally. This enables them to obtain the best solutions without training or hiring additional employees.Focus on Core BusinessBy entrusting IT system development projects to a third party, companies can focus on their core business activities, making them more effective in determining business strategies and enhancing competitiveness.Scalability and FlexibilityIT outsourcing services, like those offered by SALT, can be tailored to the company's specific needs, allowing clients to adjust their demands in line with business growth or changes.Examples of IT Outsourcing Strategy Utilization by CompaniesOutsourcing, particularly in the IT sector, is legal, safe, and widely practiced by companies globally.Examples of big companies that used IT outsourcing strategies to optimize costs and projects in their business include WhatsApp, Alibaba, and Slack, which outsource platform development at early stages, and also GitHub, which used it as a cost-effectiveness strategy.While some large companies have successfully used this strategy, choosing an IT outsourcing service provider without careful consideration does not guarantee success for your company.It would be best to consider various factors, such as the provider's credibility, trustworthiness, and the quality of IT talent they offer, as SALT has consistently demonstrated through its Talent Augmentation services.Here are some examples of client case studies that showcase SALT's expertise:GrabThis decacorn company leveraged SALT's Talent Augmentation service to accelerate their digital projects by outsourcing IT experts for Development and Management aspects.MandiriLike Grab, Mandiri also relied on SALT to provide top IT talents, particularly for technology development projects within the financial industry.BrankasAs part of the efficiency strategy, Brankas outsourced IT experts from SALT for the Support aspect to optimize their operational services for customers.The Future of IT Outsourcing in IndonesiaDiscussing the future of IT outsourcing in Indonesia cannot be separated from global developments.According to data from Grand View Research, the global outsourcing market is projected to reach $525,2 billion by 2030. This indicates that the demand for outsourcing services, such as IT outsourcing, will continue to grow over the next 5 years.In line with this, the future of IT outsourcing in Indonesia looks promising, driven by key factors such as a growing population with increasing digital literacy and a skilled workforce with relatively lower living costs compared to developed countries.However, challenges must be addressed to realize the full potential of IT outsourcing in Indonesia, such as the need to enhance IT infrastructure and the threat from global competitors continuously improving their innovation and service quality.IT Outsourcing Trends in 2024Considering the global and Indonesian conditions in 2024, several trends regarding the future of IT outsourcing will remain relevant in the coming years:1. Outsourcing Strategies will Emphasize Strategic PartnershipsThe first trend in IT outsourcing is that strategies focus on long-term business partnerships rather than just cost optimization. These partnerships will create value for each organization, such as increased innovation, quality, market penetration, and aligned objectives and growth.2. IT Outsourcing will Focus on Compliance and Data SecurityThe rapid advancement of digital technology encourages leaders to strengthen security and compliance regarding sensitive company data. This navigates the second trend in IT outsourcing, where specific roles are needed to maintain system stability and optimal security.3. Demand for Specialized Skills in OutsourcingThe next trend concerns companies staying relevant with technology advancements, mainly digital technology.Companies will adopt the latest technology while considering the effectiveness of their strategies, including outsourcing IT professionals with specific skills such as data expertise, security, cloud computing, and more.4. Challenges in Attracting and Retaining Top IT TalentAn interesting aspect of the fourth trend is IT talent, where there has been a shift in work and cultural practices, especially post-pandemic. Companies must now offer added value to attract talent, such as flexibility and various other benefits.5. Cloud Technology will Maximize Outsourcing StrategiesThe fifth trend is closely related to the increasing development of cloud computing technology. Outsourcing service's potential is increasing, with efficiency, scalability, and cost-effectiveness significantly more optimized than before.Questions about IT Outsourcinga. What is the Difference Between IT Outsourcing vs Insourcing?Besides Outsourcing, the business world also recognizes the term Insourcing. Fundamentally, these terms mean:IT Outsourcing means delegating the responsibility of developing and managing IT projects to third parties or external entities.IT Insourcing means internal company parties take over responsibility for all IT operations or projects without involving external parties.In summary, the main difference between outsourcing and insourcing lies in who handles the project—internal or external parties.Both have their advantages where outsourcing can be cost-effective and provide access to broader expertise and technology, while insourcing offers more control and visibility over the IT project.b. What are some Examples of IT Outsourcing Jobs?There are numerous examples of IT outsourcing jobs covering aspects of Development, Management, Analysis, Maintenance, and Support, such as:IT Developer Outsourcing (Software Engineer, Front-end, Back-end, Full-stack)IT Helpdesk OutsourcingIT Support Engineers OutsourcingData Expert Outsourcing (Data Engineer, Data Analyst, Data Scientist)Project Manager OutsourcingAnd many morec. How do Companies Utilize IT Outsourcing Services?We know that there are various types, models, and scopes of work offered by IT outsourcing service providers. Therefore, as a guide for companies looking to utilize IT outsourcing services, you should consider these 3 things:The Credibility of the outsourcing service provider, which can be seen from the company's dedication to relevant fields, is proven by the trust of its previous clients.The Quality of IT Talent provided is assessed by how the company recruits and aligns IT talent with the client's needs.The Company's Experience is evaluated by how long the company has been in the field, yielding positive impressions.One of the leading IT outsourcing service providers recommended in Indonesia is SALT, which has provided IT services to local and international companies for over a decade.With Talent Augmentation services, SALT strives to deliver the best IT talent through IT Outsourcing, IT Headhunting, and IT Talent Pool to provide the best technology solutions for your company.Key TakeawaysWith the continuous advancement of technology, the presence of IT outsourcing services, both globally and in Indonesia, holds the potential to keep growing.By understanding and leveraging the benefits of this service, companies can enhance operational effectiveness and efficiency, allowing them to focus on their core business.Thus, IT outsourcing is not just a solution for current technology needs but also a pillar for driving business growth in the future.In line with this, as a Technology Development Partner, SALT Indonesia can be a strategic partner in providing the best IT talent for your company.Let's explore our various Talent Augmentation services, and embark on your transformation journey with us by clicking the banner below!

Unveiling the Success Secret to Effective Product Descriptions in Online Business

Unveiling the Success Secret to Effective Product Descriptions in Online Business

Selling products online is not just about having high-quality items. The key to success also lies in how you present these products to attract potential buyers.With the increasing competition on e-commerce platforms and social media, one crucial factor often overlooked is crafting compelling product descriptions. As a busy business owner, crafting engaging words can be a challenge.So, why is the product description so essential, and how can you make it more effective?Let's explore how ASK DEA is ready to assist you not only in creating high-quality Product Photos, but also in crafting Captions and Product Descriptions that are truly outstanding!The Importance of Product Descriptions in BusinessImagine you are in a bustling market filled with stalls selling various items. Each stall offers similar products, but there is one stall that catches your eye—not because of its appearance but because of its well-crafted product descriptions.Product descriptions are no longer just a string of words explaining the specifications of an item. More than that, they are powerful tools used to build rational and emotional connections with potential customers.The main goal is to differentiate your product from the competition. Amid a sea of choices, a standout description will make potential customers curious and drive them to purchase.Like a captivating story told by a seller speaking directly to you, a good description will answer all potential questions that may be on a customer's mind, capture their attention, and communicate the unique values of your product. When your product descriptions can touch the hearts and minds of potential customers, they are not just buying a product, but also buying the story and experience you offer.5 Key Elements of Writing Effective Product DescriptionsWriting effective product descriptions is not just about following what the product offers. There are key elements that need to be elaborated to make the descriptions truly engaging and selling.There are at least 5 key elements in creating effective product descriptions:Target MarketUnderstand the demographics and preferences of your target buyers. Your descriptions should be tailored to resonate directly with them. For example, if your product is aimed at millennials, use more casual language that is relevant to their culture.Features dan BenefitsInclude product details and explain how these features benefit the buyer. Don't just mention "high quality" or "practical"; illustrate how the product will simplify or enhance their lives.SEO-friendlyUse relevant keywords to increase visibility in search engines. This will help potential customers find your product more easily when they search for similar items online.Engaging and Persuasive LanguageUse an engaging and persuasive writing style while maintaining clear information. Language that evokes emotions and imagination can help build a deeper connection with potential customers.Visualization through WordsEnable buyers to imagine using your product through the description. Describe how the product can be used in their daily lives so they can clearly see its benefits. Combining all these elements will result in perfect product descriptions—ones that meet buyer's needs, address their concerns, and make them feel confident in choosing your product over others.How ASK DEA AI is Revolutionizing Product Description WritingThe key elements we discussed earlier can often be challenging, especially for those with many products. Managing descriptions for dozens, hundreds, or even thousands of products requires significant time and effort.This is where ASK DEA artificial intelligence (AI) comes as an innovative solution. ASK DEA is designed to tackle these challenges efficiently and effectively.Based on successful e-commerce sales data in Indonesia, ASK DEA can craft detailed, complete, SEO-friendly, and highly persuasive product descriptions in seconds.With advanced algorithms that have "learned" from thousands of successful e-commerce case studies, ASK DEA understands precisely what is needed in a description to sell a product.This technology analyzes data and identifies the essential elements that should be included in your product descriptions. From the language style used to the effective keyword selection, everything is tailored to increase sales conversions.ASK DEA not only helps you create informative and attractive product descriptions, but also ensures that these descriptions are optimized for search engines, making them easier for potential customers to find.This means you can reach a broader audience and increase your sales opportunities with professionally crafted product descriptions.The First Step to Utilizing ASK DEAImagine, having an intelligent assistant ready to help you create effective and engaging product descriptions, regardless of how many products you have on e-commerce or social media. That is the role played by ASK DEA.By leveraging ASK DEA AI's big data and extensive insights, you no longer need to worry about creating effective product descriptions. ASK DEA will ensure your descriptions are always relevant, engaging, and on target, allowing you to save time, increase efficiency, and maximize your product sales potential.This is a practical and strategic step for those who want their business to accelerate in the digital world.Don't hesitate to try! Visit the ASK DEA website at askdea.ai and sign up now for FREE ACCESS!