Bachelor's degree in Business Administration, Management, Information Technology, or a related field.
Minimum 2 years of experience in business process development, analysis, project management, or a similar role.
Skills required:
- Analytical Skills: Strong analytical skills to collect, study, and interpret complex data.
- Communication Skills: Excellent written and verbal communication skills to collaborate effectively with stakeholders at all levels and present findings clearly.
- Problem-Solving Skills: Ability to identify areas for process improvement, troubleshoot inefficiencies, and develop solutions.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Visio) and business process mapping tools. (Familiarity with data visualization and analytics tools is a plus.)
- Business Acumen: Understanding of core business principles and industry best practices.
- Interpersonal Skills: Ability to build strong relationships, actively listen, and manage expectations.
- Project Management Skills: Experience in project management methodologies and ability to manage multiple tasks effectively.
Preferred Skills (Additional plus points)
- Certification in Business Process Management (BPM) or a related field (e.g., Lean Six Sigma).
- Experience with ISO quality standards.
- Working knowledge of change management methodologies.